Terms & Conditions Of Business

Ticketstosee.com Terms & Conditions of Business

THE CONTRACT

A contract shall be deemed to have been made between Ticketstosee (“Ticketstosee”) and the booking client (“the Client”) when the Client has confirmed requirements by, among other things, telephone, secure online order, email, or order form, and Ticketstosee has accepted such a booking, subject to the availability of the relevant Tickets or Packages at the time of booking and to these terms and conditions.

A Sales Invoice or email Order Confirmation will be issued upon confirmation of a booking and shall constitute proof of acceptance by Ticketstosee, creating a Contract subject to the conditions hereunder,

The Rules of Buying

Our clients have access to opportunities in return for being discreet. It is important to adhere to the following rules to ensure a smooth purchasing experience and utilise our VIP concierge service.

Please familiarise yourself with them, as no exceptions will be made under any circumstances. Please note that these instructions are mandatory, and non-compliance may lead to voiding YOUR tickets without any refund.

• Ticketstosee is not affiliated with any box office or event organiser.
• Absolutely no reference to Ticketstosee should be made at any events you attend.
• It is strictly prohibited to contact a venue or box office with any questions directly. Please direct all inquiries to Ticketstosee. Failure to comply may result in invalidating your tickets, and no refund will be issued.
• Under no circumstances should you forward our emails to anyone or allow anyone to use your account.
• It is strictly prohibited to allow anyone to collect tickets on your behalf is strictly prohibited. Additionally, passing along tickets to others is strictly prohibited.
• It is essential to maintain a friendly and polite demeanour when interacting with box office staff, refraining from mentioning Ticketstosee at the venue.
• Always follow the collection instructions provided by us, the PDF ticket, and the confirmation email. Failure to do so may result in ticket invalidation without any possibility of a refund.
• By purchasing these hard-to-get tickets, you acknowledge that your name may not be on the tickets.
• The e-tickets provided by Ticketstosee will display the original purchaser’s or supplier’s name, but this information is irrelevant as the barcodes on the tickets are what matter for entry.
• You will not be required to present ID when entering the event, and Ticketstosee does not supply tickets for events that require ID.
• Most events may be sold at prices higher than the face value of the tickets.
• Unless stated otherwise, all ticket quotes are per person, assuming purchases are made in pairs. Different prices may apply for odd numbers or larger groups, especially for popular events.
• For groups of four or more, splitting the group into separate rows may be necessary. If you require your group to be seated in a consecutive line on the same row, please inform us, and we will assess the feasibility of accommodating your request.
• In the rare event of a claim regarding a client being denied entry to an event, Ticketstosee will only offer compensation upon providing written evidence from the venue and submitting the original unused tickets. To date, no claims of denied entry have been supported by such evidence from either the client or the venue.
• Cancelled bookings are non-refundable, so please ensure your availability before booking.
• Always carry a printed or screen grab of your PDF tickets and have your ID ready to show at security points.
• The client is responsible for obtaining appropriate insurance coverage through their broker against event postponement, cancellation, or non-attendance, starting from the moment of their investment or order.
• Purchasing with a credit card does not grant the right to cancel an order or deviate from our terms and conditions.
• Any concerns regarding your order must be directed solely to our customer service department. Contact only Ticketstosee.com, as other parties involved in the event do not have records of your order and cannot assist you.
• Please carefully check tickets upon receipt, as mistakes cannot be rectified later.
• No tickets can be promoted or advertised for resale and/or competition without prior agreement from Ticketstosee.
• If you receive an order of electronic tickets and request a courier or secure postal delivery, please notify us, and we will promptly refund the delivery charge.
• Please note that as ticket brokers purchasing from various trusted sources, we may not always know if the tickets we acquire are physical or electronic. Unfortunately, this means all sales will include a postage charge for the foreseeable future.
• Promoters often withhold tickets until closer to the event, but you can typically expect to receive your tickets four days before.
• If you have not received your tickets within this timeframe, you must contact us and inquire about their whereabouts.
• Please note that our operations are no longer available during weekends. If your event is scheduled for a Saturday or Sunday and your tickets have not arrived, please contact us during the week before the event.
• To ensure accurate ticket delivery, please double-check that the email address you used for your ticket purchase was entered correctly.
• Even if you selected the delivery option as explained above, we highly recommend checking your spam and junk folders in the same email account, as tickets may occasionally be routed there.

For urgent matters on the event day: You must contact us only; via phone or email. We ensure prompt responses to your inquiries.

Any attempt to bypass this protocol may lead to the compromise of our contract and the cancellation of your order without the possibility of a refund.

Please bear in mind that we record all communications, including telephone calls and emails, to ensure compliance with any queries raised by users.

By confirming your requirements through any medium and receiving a confirmation email (invoice) from Tickets to See, you are entering into a contract (“buyer agreement, contract”) with Ticketstosee.com. Therefore, you are bound by our terms and conditions of business.

The following terms and conditions and any other policies or guidelines on our website govern your use of this site. By visiting our site or making a purchase, you agree to these terms and conditions.

Please review them carefully before placing your order. By agreeing to our website’s terms and conditions, you have accepted our contractual terms of service.

These terms must be actively assented to by scrolling through the agreement and selecting a checkbox indicating your agreement. This mechanism is commonly referred to as a “Clickwrap” agreement.

Users must acknowledge our website’s terms and conditions by selecting the “I have read and agree to the website terms and conditions” checkbox before making any purchases or creating a user account. If our platform has to enforce this agreement, users cannot deny that they have not agreed to the terms and conditions.

Here is the link to access our terms & conditions that you have accepted. This email confirmation complies with contract law and the “battle of the forms” principle.

Prices displayed on our website are in UK Sterling and exclusive of tax.

Prices displayed on Ticketstosee.com’s website are subject to change without notice.

Ticketstosee.com reserves the right to transfer tickets to another date and time or offer an alternative date in case of incidents beyond its control.

NOTICE REGARDING ADVANCE GUEST INFORMATION SUBMISSION

We are informing you that, for your participation in any upcoming event, it is imperative that we receive all the necessary information for your guests well in advance.

A specific deadline has been established for the submission of guest names, email addresses, and mobile numbers for each attendee.

It is the responsibility of the Client to ensure that all essential guest information is provided before the designated deadline, which has been set at 72 hours (3 days) prior to the event date.

This information is mandatory and serves a vital purpose for the event organizers. It enables us to customize digital tickets for you and your guests and facilitates the seamless transfer of their details to the e-tickets or ticket app.

To meet this requirement, we kindly request that you promptly email Ticketstosee the requested information, ensuring it aligns with the specified deadline.

Failure to adhere to this requirement will result in the Client forfeiting their tickets, with no entitlement to a refund.

Thank you for your attention to this matter, and we appreciate your cooperation in ensuring a smooth and enjoyable event experience.

When can I expect to receive my tickets?

You probably won’t receive your tickets straight away. Instead, some event promoters produce the tickets instantly and others a week or two before the event date; this is beyond our control and affects all event attendees. When we send your booking confirmation, it will have the expected delivery dates for your tickets.

The ticket delivery timings depend on the event owners, organisers, or promoters’ production of the tickets and universally affect all sectors of Primary and Secondary event ticket Sellers. However, your order has been confirmed, and you’ll receive a dispatch confirmation email when the tickets are about to be sent out to you.

Football, All Ireland Hurling Final and Last Night of the Proms Tickets are historically delivered 2-3 days prior to the event date.

Ticket Delivery

Deliveries depend on the format of the ticket. These can either be regular physical tickets or, in most cases, tickets tend to be released by the owner of the event in an electronic configuration. The most common ticket formats nowadays are either PDF files or Mobile Tickets.

ELECTRONIC FORMATS

• PDF files are usually sent out 24/48 hours before the event date for our customers to print at home at their convenience.
• Mobile Tickets are Q.R. codes usually transferred 24/48 hours before the match. Depending on the owner, promoter, club or federation responsible for releasing them, our customers may be required to download an application to receive them and present them at the stadium gates.

In both cases, specific instructions are always emailed to the buyer, depending on their ticket selection. If the tickets are instantly available, we will let you know how to transfer them to you shortly after receiving and processing your order.

• If the tickets are physically printed, you, the Client, will be emailed a unique tracking number, delivery date, and approximate timing for delivery; a signature will be required.
• If they are E-Tickets, we will email PDF tickets which can be printed or shown on your smartphone at the entrance to the venue.
• If they are digital mobile app tickets, the Client will have full instructions sent to you on downloading the app, registering an account and receiving your tickets to show at the entrance to the venue.

To ensure receipt of future critical emails regarding your tickets:
Please add sales@ticketstosee.com to your email program’s contacts, address book, and safe senders list.

You can contact us anytime regarding your order: By calling our office at +44 (0)203 070 3997 or emailing sales@ticketstosee.com.
WhatsApp Business PHONE NUMBER +44 7418 609758

In addition, we provide an emergency out-of-hours call-back service, please leave a detailed voicemail message, and we will respond immediately,

Please note:

• The Client bears the onus of obtaining appropriate insurance coverage through their broker against event postponement or cancellation or in the event of their non-attendance, starting from the moment of their investment or order.
• Purchasing with a credit card does not grant you the right to cancel your order or deviate from our terms and conditions.
• We kindly request that you direct any concerns about your order to our customer service department. It is crucial to contact only Ticketstosee.com, as other parties involved in the event do not hold any records of your order and, therefore, cannot assist you.
For any queries, questions or urgent matters before or on the event day, you must contact us only; via phone, email, or WhatsApp. WhatsApp Business PHONE NUMBER +44 7418 609758
We ensure prompt responses to your inquiries. Any attempt to bypass this protocol may lead to the compromise of our contract and the cancellation of your order without the possibility of a refund.
Please bear in mind that we record all communications, including telephone calls and emails, to ensure compliance with any queries raised by users.

LEGAL NOTICE

• Please note that all prices quoted exclude Value Added Tax (VAT) when applicable. Suppose the rate of VAT is increased between the acceptance of a booking and the event’s occurrence. In that case, the Client shall bear the responsibility of paying such an increase before the issuance of tickets.
• Kindly be informed that ticket prices are based on the prevailing market value and are subject to change without prior notice. However, all prices are guaranteed at the time of payment approval.
• Regarding your order, please be advised that we promptly send a booking email immediately after a successful order placement. Therefore, it is crucial not to assume that your order is cancelled solely due to the non-receipt of an email.
• Your order has probably been processed, and the email may be in your spam folder or have encountered technical issues during transmission. Rest assured; we are diligently arranging the delivery of your tickets. If you require clarification on the confirmation status of your order, please do not hesitate to contact us.
• Please note that online orders placed over the weekend or outside business hours may not be processed until the subsequent business day.
• While the seating charts displayed on our website serve as a guide during ticket purchases, they do not guarantee exact section or row locations.
• We collaborate with various ticket specialists who list tickets for sale on our platform. Although we make every effort to ensure the accuracy of the listings, we cannot be held responsible for errors.
• Should an error be identified while processing your order, you will be promptly notified and presented with alternative available seating options.
• We kindly request that you carefully review your tickets upon receipt. If any discrepancies are found, please notify us within 48 hours of receipt so that we may rectify the situation accordingly.
• Please be aware that the seller reserves the right to upgrade the customer’s seat(s) if the initially ordered seat(s) become unavailable or the seller defaults. Under no circumstances will tickets be downgraded without the buyer’s consent or an agreed-upon discount.
• Dates and times of events are always subject to change. It is not uncommon for alterations to occur. Therefore, you must regularly check with the venue or consult local media for the accurate time and date of the event.
• Please be aware that event dates may be rescheduled. When purchasing tickets for a specific event, you acquire tickets regardless of any changes to the date or time.
• As we have no control over such changes, we regret to inform you that refunds will not be offered in the event of modifications to dates and times.
• Additionally, all times on our website are local to the event area. With this in mind, we strongly advise you to carefully consider your decision to purchase before placing your order.
• If you intend to arrange airfare, we recommend purchasing a flexible fare to accommodate any changes that may arise on the event date.
• By confirming your requirements through any medium and receiving a confirmation email (invoice) from Tickets to See, you are entering into a contract (“buyer agreement, contract”) with Ticketstosee.com. Therefore, you are bound by our terms and conditions of business.
• The following terms and conditions and any other policies or guidelines on our website govern your use of this website. By visiting our website or making a purchase, you agree to these terms and conditions.
• Please review them carefully before placing your order. By agreeing to our website’s terms and conditions, you have accepted our contractual terms of service.
• These terms must be actively assented to by scrolling through the agreement and selecting a checkbox indicating your agreement. This mechanism is commonly referred to as a “Clickwrap” agreement.
• Users must acknowledge our website’s terms and conditions by selecting the “I have read and agree to the website terms and conditions” checkbox before making any purchases or creating a user account.
• If our platform has to enforce this agreement, users cannot deny that they have not agreed to the terms and conditions. Here is the link to access our terms & conditions that you have accepted. This email confirmation complies with contract law and the “battle of the forms” principle.
• You can also check the progress of your order at any time by calling the team. You must choose an address where someone can sign for the delivery. If you want to change your preferred delivery address, please call (U.K.) + 44 (0)203 070 3997 or email.

AGREEMENT TO TERMS

• These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Ticketstosee.com (“we,” “us”, or “our”) concerning your access to and use of the Ticketstosee.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected to it (collectively, the “Site”).
• You agree that you have read, understood, and agreed to be bound by these Terms and Conditions by accessing the website. If you do not agree with our Terms and Conditions, you are prohibited from using the website and must discontinue use immediately.
• Supplemental terms and conditions or documents posted on the website from time to time are now expressly incorporated herein by reference. In our sole discretion, we reserve the right to change or modify these Terms and Conditions at any time and for any reason.
• You are responsible for periodically reviewing these Terms and Conditions to stay informed of updates. You will be subject to and will be deemed to have been made aware of and accepted the changes in any revised Terms and Conditions by your continued use of our website after the date such revised Terms and Conditions are posted.
• The information provided on our website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or subject us to any registration requirement within such jurisdiction or country.
• Accordingly, those persons who choose to access the website from other locations do so on their initiative and are solely responsible for compliance with local laws if and to the extent local laws are applicable.
• The website is intended for users who are at least 18 years old. Therefore, persons under 18 are not permitted to register for access to the website.
• The contract is subject to our terms & conditions as stated, and we expressly reject any terms and conditions proposed by you in addition to or in conflict with these booking terms and conditions.
  Ticketstosee.com is a secondary ticket marketplace; you are not buying tickets from a primary seller like Ticketmaster.
• Your rights are different if you purchase tickets from a secondary ticket seller.
• Please read our terms and conditions carefully before indicating your acceptance, completing the online order process, and purchasing your tickets.
• By ordering from our website (www.ticketstosee.com), you must digitally indicate your agreement to be bound unconditionally to our terms and conditions; unless you do, you cannot continue to finalise your order.
• Once payment has been taken by card or bank transfer, this confirms our acceptance of your order as detailed; the contract will then be formed and is subject to our business terms and conditions, which you have expressly agreed to be bound by.
• The Client now acknowledges that TicketsToSee.com will not be liable for any misrepresentations, negligence, contractual harm or loss of any kind whatsoever suffered by the Client or due to any act or omission by or on behalf of any third party.
• Ticketstosee, known as the website www.ticketstosee.com, is an independent ticket broker engaged in finding and providing hard-to-get tickets & hospitality to all concerts, sporting, theatre and cultural events worldwide.
• We are not affiliated with, nor have any licenses or strategic alliances with, nor are we authorised by any box office, promoter, venue, theatre, stadium, hotel, sporting team or sporting association.
• All copyrights, trademarks, and trade names are for descriptive purposes only.
• Ticketstosee.com does not take title to the underlying ticket; the actual transactions are between the original ticket’s buyers and sellers.
• Therefore, if you have any queries regarding your order, you must expressly only contact Ticketstosee; if you contact the box office or any other party, you will be in breach of contract.
• We are not acting on the authority of or by the permission of any of the entities mentioned above. However, we can provide access to event tickets through our contacts and various sources.
• Our prices are much higher than the original face value of the tickets. This premium reflects the degree of difficulty and, of course, the cost of obtaining; hard-to-get tickets, premium seating, tickets no longer available at the box office or on public sale and the convenience of using our VIP services.
• The ticket face values and seat locations are stated on our website and by our representatives. Please get in touch with us before ordering if you require further information or are unsure.
• Please be aware that the ticket market is very volatile and fluctuates, and prices may vary wildly at different times.
  Some event tickets may feature identification details of the original buyer, meaning that clients could refuse anyone other than the original buyer entry to the event.
• Alternatively, event organisers may seek to limit the use of tickets (or passcodes to buy tickets) to the original purchaser.
• Although all tickets are sold in good faith, if you or your customer is refused entry on the above grounds, we may be unable to issue a refund. Therefore, please consider these risks before accepting the Terms & Conditions of sale.
• If your first choice of a ticket is not available, we reserve the right to upgrade or downgrade (partial refund) the order to the next available category or to cancel the order with a full refund.
• All deposits are non-refundable. We guarantee to allocate group ticket-only bookings in a minimum of pairs seated together, but every effort is made to keep larger bookings together.
  All sales are final; there are no refunds, cancellations of orders, or tickets exchanged.
• Ticketstosee.com give no guarantee whatsoever that the event/occasion shall take place. Should any event/occasion be cancelled or postponed for any reason outside the control of Ticketstosee.com, e.g. an Act of God, bad weather etc., the Client will have no entitlement to any refund of monies paid.
• The Client is responsible for adequately ensuring themselves against postponement or cancellation, for whatever reason, of the event/occasion.
• Accordingly, the provisions of the S1(2) of the Law Reform (Frustrated Contracts) Act 1943 (or any re-enactment thereof) shall not apply to any agreement between Ticketstosee.com and the Client.
• Should for any reason outside the control of Ticketstosee.com, including bad weather, force majeure or an Act of God, an event is wholly or partly cancelled, no refunds can be made.
• Individuals and companies are advised to take out event insurance coverage, at a minimal cost, through their insurance broker. You should be insured from the moment you become contracted or invested.
• Your Event Insurance cover should include the following key features: Adverse Weather, Non-Appearance (key featured persons), Cancellation, Abandonment, Curtailment, Rearrangement including to another time or place, Terrorism, National Mourning, Force Majeure or Act of God, specifically disease, epidemics and pandemics.
• Ticketstosee.com, as the performing party, may be prevented or unable to perform due to any of the above events that are outside its control.
• Therefore you are expressly advised to take out insurance coverage against your financial loss.

Refund Policy:

Clients cannot guarantee a refund or exchange if they decide they no longer want their tickets or cannot attend on the date they were purchased (even if this is due to circumstances beyond your control).

Please contact us to see if you are entitled to a refund or exchange.

All prices quoted on the website, verbally or via email, are exclusive of sales tax/vat at the current rate.

Part A

(1.1) Important Notice
The provision of tickets, entertainment packages and related hospitality services by Ticketstosee.com is expressly conditioned upon the booking terms and conditions set forth (also referred to as the “CONTRACT”).
(1.2) Ticketstosee.com expressly rejects any terms and conditions you propose in addition to or in conflict with these booking terms and conditions. By ordering with us, you agree unconditionally to these terms and conditions.

Formation of Contract

(2.1) A contract shall be deemed to have been made between Ticketstosee.com (“Ticketstosee.com”) and the booking client (“the Client”) when the Client has confirmed requirements by, among other things, website order form, facsimile, letter, written order form, email or telephone.
(2.2 )These Booking Terms and Conditions shall constitute a binding agreement and contract between you, your company and Ticketstosee.com.

Conditions of Use of the Website, Online and telephone ordering service

(3.1) There are some situations where we cannot accept an order, and in the online order form, you will be asked if you agree to our terms and conditions by clicking the accept button.
Please do not order with us unconditionally if you cannot accept our Terms and Conditions. In addition, you will ensure that your responses are not misleading or inaccurate, and accordingly, you acknowledge that we rely upon you to complete the order form accurately.
(3.2) Telephone orders: you will be advised by our staff to read and accept our terms and conditions displayed on the website www.ticketstosee.com before we accept an order. Also, upon request, we shall email a PDF copy of these terms and conditions for your records.
(3.3) Data Protection is designed to protect individuals about whom information is entered and stored on computers and other systems.
Accordingly, it lays down strict standards of accuracy, relevance and care of such data, including how we may divulge it.
Any data about individuals you enter onto our website directly or include in any message to us will be subject to the Act, and you are responsible for its accuracy and relevance. You must have the authority to disclose it and for us to utilise it for any transaction concluded for or by you through this website.
We will process your data by our privacy policy. When you order or register for the newsletter on this website (Ticketstosee.com), you can use your customer details to send other offers, promotions or our free event guide.
We never share your information with other organisations. You can opt-out/unsubscribe from all our communications using the links.
(3.4) Please be aware that to the extent permitted by law and except as expressly provided for in part B of these terms and conditions, we do not accept liability regarding this website, your use of it or our online & telephone ordering service.

Part B

Description and Pricing

(4.1) Unless otherwise stated, all prices of tickets or hospitality advertised on this website are exclusive of Sales Tax/VAT at the current rate.
You agree to pay all sales tax or any other taxes, stamp duty fees or charges payable by Ticketstosee.com relating to and in connection with the supply of services according to this agreement.
(4.2) Tickets will likely be advertised on this website for sale at a price above face value (Our website clearly states the approximate face values).
The sale price includes service charges reflecting our costs and efforts in obtaining hard-to-get, premium or sold-out tickets or hospitality.
Please be aware that the ticket market is very volatile and fluctuating, and prices may vary wildly at different times.
(4.3) Every effort will be made to ensure that the tickets or hospitality you receive match the description on this website as far as reasonably possible.
However, we reserve the right to upgrade your tickets or hospitality at no additional cost if, for any reason, the tickets or hospitality you purchase become unavailable.
If your first choice of a ticket is not available, we reserve the right to upgrade or downgrade (partial refund) the order to the next available category or to cancel the order with a full refund.
(4.4) Odd amounts of tickets or group bookings of more than 2 cannot be guaranteed seated together unless previously agreed by us in writing; neither can rows or sections, but we will do our best.
(4.5) We reserve the right to downgrade tickets under rare circumstances, in which case we will contact you to ensure that the tickets are suitable or if a partial refund is warranted.
(4.6) If an event is cancelled or postponed, we will use our reasonable endeavours to notify you of the cancellation or postponement once we have received authorisation from the official event management or promoter. However, we cannot guarantee that you, the Client, will be informed of such cancellation before the event date.
(4.7) Please note you are purchasing tickets or hospitality packages for an event, not a specific date. If an event is rescheduled, postponed or cancelled, we will, where possible, use our reasonable endeavours to offer you tickets to the rescheduled event.
(4.8) The Event/Occasion. Ticketstosee.com give no guarantee whatsoever that the event/occasion shall take place. Should any event/occasion be cancelled or postponed for any reason, the Client will have no entitlement to any refund of monies paid.
The Client is responsible for adequately ensuring themselves against postponement or cancellation, for whatever reason, of the event/occasion.
The provisions of the S1(2) of the Law Reform (Frustrated Contracts) Act 1943 (or any re-enactment thereof) shall not apply to any agreement between Ticketstosee.com and the Client.
(4.9) Third Parties. Ticketstosee.com, in making arrangements on behalf of its clients, contracts with third parties to provide all necessary facilities, including the provision of tickets for entry to the event/occasion. In doing so, it is expressly agreed that Ticketstosee.com acts only as the Client’s agent and that no liability of any kind, howsoever caused, shall attach to Ticketstosee.com in connection with or arising out of such arrangements.
(4.10) In the event of the cancellation or postponement of an event/occasion, or when the arrangements or facilities for any event/occasion are changed or cancelled by a third party, Ticketstosee.com may, as a gesture of goodwill and without abrogation of our rights at clause (4.8 above), use its best endeavours to provide an alternative.
(4.11) All sales are final; there are no refunds, cancellations of orders, or tickets exchanged.
(4.12) Please note that you purchase your tickets from a secondary ticket seller, not a primary seller; therefore, you have different rights.
(4.13) The Client now acknowledges that TicketsToSee.com will not be liable for any misrepresentations, negligence, contractual harm or loss of any kind whatsoever suffered by the Client or due to any act or omission by or on behalf of any third party.

Payments

(5.1) You shall make payment for all monies owed to us in respect of orders placed (“Payment”).
(5.2) Tickets Only: The full price of the booking must be paid immediately upon acceptance of the booking. Once a booking has been made, tickets cannot be exchanged or refunded. However, Ticketstosee.com, at its sole discretion, may allow ticket payments on the same terms as payments for corporate hospitality account holders.
(5.3) Corporate Hospitality Orders: The full price of the booking must be paid immediately upon acceptance of the booking. Once a booking has been made, hospitality packages cannot be exchanged or refunded.
(5.4) Corporate Hospitality Account Holders Only Orders: Deposit – The Client must pay a non-refundable deposit of the overall booking price within 7 days of our acceptance unless the booking is accepted within 60 days of an event, in which case the Client must pay the full amount immediately. Payment of Balance – The balance of the overall price must be paid by the Client no less than 60 days before the event date. All are subject to our credit checks and the discretionary award of account status.
(5.5) Payment shall be made on order and is acceptable by cash, cheque or all major credit and debit cards: (Switch, MasterCard, Visa and American Express). Cheques and Postal Orders should be payable to Ticketstosee.com and crossed “payee only” or bank transfer.
(5.6) Payment of additions and extras by the Client. All accounts for services and goods provided at any event, which are not included in the inclusive booking cost, are due for payment within seven (7) days of the invoice date.

Consequences of Failure to Pay

(6.1) If payment is not made within the time limits in clauses 5.2, 5.3 and 5.4 above, this will be a breach of contract by the Client entitling Ticketstosee.com to treat the contract as at an end, and reallocate the corporate hospitality facilities, bookings or tickets without informing the Client.
(6.2) In the event of Ticketstosee.com treating the contract as at an end under clause 6.1, Ticketstosee.com shall be entitled to retain all sums already paid by the Client.
The balance, if any, of the cost/price of the booking shall become immediately payable by the Client to Ticketstosee.com and is without prejudice to Ticketstosee.com’s rights to claim damages from the Client in respect of any loss suffered by Ticketstosee.com.

Cancellation or Variations by the Client

(7.1) Any notice of cancellation by the Client of a booking or part of a booking must be made in writing by letter sent by recorded delivery to Ticketstosee.com.
(7.2) Any request by the Client for a variation to a booking must be made in writing by letter sent by recorded delivery to Ticketstosee.com and is only effective if accepted in writing by Ticketstosee.com.

Consequences of Cancellation by the Client

(8.1) Cancellation by the Client- Tickets Only. In the event of cancellation by the Client, the Client shall be liable for the total price of the booking.
(8.2) Cancellation by the Client- Corporate Hospitality, in the event of cancellation by the Client, the Client shall be liable for the total price of the booking.

Ownership/Risk

(9.1) The risk of damage to or loss of tickets we supplied will pass to you when the tickets are dispatched from our premises.

Delivery

The ticket delivery timings depend on the event owners, organisers, or promoters’ production timings of the tickets and universally affect all sectors of Primary and Secondary event ticket Sellers, including Ticketmaster, See Tickets, AXS, Viagogo and StubHub. Ticket production timings are beyond our control. However, your order has been confirmed, and you’ll receive a dispatch confirmation email when the tickets are about to be sent out to you. If the tickets are instantly available, we will let you know how to transfer them to you shortly after receiving and processing your order.
• If the tickets are physically printed, you, the Client, will be emailed a unique tracking number, delivery date, and approximate timing for delivery; a signature will be required.
• If they are E-Tickets, we will email PDF tickets which can be printed at home or shown on your smartphone at the entrance to the venue.
• If they are digital mobile app tickets, the Client will have full instructions sent to you on downloading the app, registering an account and receiving your tickets to show at the entrance to the venue.

You can also check the progress of your order at any time by calling the team. You must choose an address where someone can sign for the delivery. If you want to change your preferred delivery address, please call (U.K.) + 44 (0)203 070 3997 or email.

(10.1) We will dispatch your tickets or hospitality using a secure, signed-for delivery service delivered worldwide at the rate agreed to reach you the day after dispatch.
(10.2) We will endeavour to deliver your tickets or hospitality as soon as possible. Usually, tickets will be dispatched within 7 days of booking.
In some cases, due to the nature of the business, tickets do not arrive with us until shortly before the event date. This late arrival is especially common when the tickets are general admission (standing) or specially printed souvenir tickets.
The promoter holds back these tickets as a prevention measure against loss of tickets, fraud or counterfeiting of the tickets.
In extreme circumstances, tickets do not arrive with us until the event date. However, if the tickets arrive with us too late to be posted, we will arrange for you to collect your tickets either from our London office or from a representative at the venue.
(10.3) Please note that we cannot be held liable for any failure by the courier to deliver your tickets.
(10.4) Ticketstosee.com is not affiliated with any venue, box office, or primary ticket agent. Therefore, we are not responsible for changes such as the event date, time, venue, adverse weather conditions or other matters beyond our control. Additionally, we shall not be responsible for any lost or stolen tickets after dispatch to you.
(10.5) No duplicates can be issued under any circumstances.
(10.6) Please note that should you choose the “Insured U.K. Post” option and ask us to send your tickets to a hotel, we will only be responsible for your tickets up to the point of delivery.
If the hotel misplaces your tickets once their staff has signed for them, all insurance will be void, and we will not be held responsible for replacing them.
(10.7) If you require delivery to a hotel, we strongly advise selecting the “London Central Courier” option. With this option, should the tickets become lost before being handed to you, we would bear the full cost of replacing your tickets.
(10.8) All deliveries require a signature on the receipt.
(10.9) If you do not receive your order (allowing for shipping time), don’t hesitate to contact us so we can track your order. You are responsible for advising us if you have not received your tickets.
(10.10) If the Postal Service/Courier cannot obtain a signature on the day of delivery as proof of receipt, they will leave a collection card. Please do not lose this card; this will let you know the contact details of your collection office; you can either collect from your local sorting office or arrange another date for delivery when you can sign for the tickets at the local delivery office with proof of Identity.
Please note it is your responsibility to decide with the postal/courier service to arrange for this re-delivery or collection.
(10.11) In any event, when a membership card is issued rather than a paper ticket, it is the customer’s responsibility to return the card/s according to the return instructions issued at the time.
Failure to do so may result in the customer’s credit card being charged the market value of any events already uploaded on the membership card. Additional administration and renewal charges may also be incurred.
(10.12) We reserve the right to make tickets or hospitality available for collection at the Venue, Accommodation or another place, where relevant, as notified to you before the event.
We are likely to do so where it becomes impractical to post tickets or hospitality to you, for example, due to the proximity of an event or circumstances beyond our control. If necessary, you will be notified using the contact details you provided when booking.
(10.13) When you receive tickets or hospitality packs, please keep them in a safe place. You will be responsible for any loss, theft or damage. For security reasons, no duplicates or replacements will be issued.

Sales are Final

(11.1) Ticketstosee.com will purchase tickets and hospitality packages on behalf of the customer; when an order is placed, we will then make a financial outlay to source the tickets or corporate hospitality.
Please be aware that the right to withdraw (or cooling off period) provided by the Consumer Protection (Distance Selling) Regulations 2000 does not apply to the sale of tickets as they are products of fluctuating prices. Since event tickets are purchased in a free and fluctuating market, prices are subject to change at any time. For up-to-date, current prices, please consult our website.
(11.2) All ticket & hospitality sales are final. No refunds, cancellations, or exchanges are issued after you have purchased.
We are not responsible for changes such as the event date, time, venue, adverse weather conditions, Act of God or other matters beyond our control.
We shall not be responsible for any lost or stolen tickets after your dispatch. No duplicates can be issued under any circumstances.
(11.3) If we cannot fulfil an order because of an error or omission on our behalf, we shall contact you and inform you of any options open to you.
(11.4) All sales are final; there are no refunds, cancellations of orders, or tickets exchanged.
(11.5) Ticketstosee.com guarantees that the event/occasion will occur. Should any event/occasion be cancelled or postponed for any reason outside the control of Ticketstosee.com, e.g. Act of God, bad weather etc., the Client will have no entitlement to any refund of monies paid.
(11.6) The Client’s responsibility is to adequately insure themselves against postponement or cancellation, for whatever reason, of the event/occasion. The provisions of the S1(2) of the Law Reform (Frustrated Contracts) Act 1943 (or any re-enactment thereof) shall not apply to any agreement between Ticketstosee.com and the Client.
Should for any reason outside the control of Ticketstosee.com, including bad weather, force majeure or an Act of God, an event is wholly or partly cancelled, no refunds can be made. Individuals and companies are expressly advised to take out insurance coverage, at a minimal cost, through their insurance broker. You should be insured from the moment you become contracted or invested. Your Event Insurance Cover should include the following key features: Adverse Weather, Non-Appearance (key featured persons), Cancellation, Abandonment, Curtailment, Rearrangement including to another time or place, Terrorism, National Mourning, Force Majeure or Act of God, specifically disease, epidemics or pandemics.
Ticketstosee.com, as the performing party, may be prevented or unable to perform due to any stated events outside its control. Therefore you are expressly advised to take out insurance against your financial loss.
(11.7) Please note that you purchase your tickets from a secondary seller, not a primary seller like Ticketmaster; therefore, you have different rights.
(11.8) Should an event for any reason be cancelled and you have not taken out event insurance as described in 11.6, we may, as a gesture of goodwill and without abrogation of our rights, offer you a credit to be used against any future event.
(11.9) Ticketstosee.com will not be responsible for event postponement or cancellations, including changes in the event date, event time, venue change and weather conditions. Please understand you are buying for an event and not a specific date; event dates are liable to change due to circumstances beyond our control.
(11.10) All events are valid unless an official announcement states the event has been cancelled.

Warranties and Liability

(12.1) The website (www.ticketstosee.com) is provided on an “AS IS” and “AS AVAILABLE” basis.
We make no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products for sale on the website.
You expressly agree that using the website (www.ticketstosee.com) is at your own risk.
(12.2) Ticketstosee.com makes no warranties and specifically disclaims any liability for any services provided by third parties; you agree to waive any liability against Ticketstosee.com for the actions, whether negligent or intentional, of any third parties.
(12.3) Ticketstosee.com agrees to act only as your agent, and you agree to accept all liability associated with the delivery or use of services or goods provided under this contract; you agree to defend and indemnify Ticketstosee.com against any damages, awards, penalties, or other liabilities of any nature whether the result of your intentional acts of negligence,
Ticketstosee.com negligence, or the intentional acts or negligence of third-party persons.
(12.4) Ticketstosee.com act as an agent and does not take title to the underlying ticket; the actual transactions are between the Buyers and Sellers.
Please be aware some event tickets may feature identification details of the original buyer, which may mean that anyone other than the original buyer could be refused entry to the event.
Alternatively, event organisers may seek to limit the use of tickets (or passcodes to buy tickets) to the original purchaser. Although all tickets are sold in good faith, if you or your customer is refused entry on the above grounds, we cannot refund. Please consider this risk before accepting the Terms & Conditions of sale.
(12.5) In any event, Ticketstosee.com shall not be liable for death or personal injury suffered by the Client or their guests arising from the booking.
The limitations of liability shall also extend to any loss or damage sustained by property or belongings of the Client or any guest or for further costs, damages or expenses incurred or suffered by the Client arising out of the booking.
(12.6) Ticketstosee.com will not be liable for any cancellation of or alteration to the booking or any loss or damage to the Client arising out of circumstances beyond its control, including but not limited to any act of God, natural disaster or Act of terrorism.
(12.7) Our entire liability under or in connection with this agreement, your order, the tickets supplied or otherwise shall not exceed the value of your total payments to us.

Part C

Complaints

(13.1) We aim to provide you with a quality service. However, if you feel you have cause to complain, you can contact us using the Contact Us Section. We will try to do our best to solve any problems that arise.

Force Majeure

(14.1) We do not take responsibility for any matter outside our reasonable control, including the cancellation, delay or postponement of any concert or other applicable event, nor for any consequential loss arising from such matters.
Entire Agreement
(15.1) This agreement supersedes any prior agreements or arrangements that may have existed between us, provided the information you gave us is not incorrect or fraudulent.

Interpretation

In this agreement:

(16.1) Reference to any statute or statutory provision includes a reference to that statute or statutory provision as from time to time amended, extended or re-enacted;
(16.2) Words importing the singular include the plural; words importing any gender include every gender; words importing persons include bodies corporate and unincorporated; and (in each case) vice versa.
(16.3) Any reference to a party to this agreement includes a reference to his successors in title and permitted assigns.
(16.4) The headings to the Clauses are for ease of reference only and shall not affect the interpretation or construction of this agreement.

Law

(17.1) If Ticketstosee.com brings any legal proceedings of any nature because of a breach of contract or to enforce or interpret any of the terms of this contract, Ticketstosee.com shall be able to recover from you, our reasonable attorney/solicitor’s fees and other associated costs.
We have Satellite Agent Dispatch Offices throughout the World. Still, our website server is located in the U.S. Therefore, the laws of your jurisdiction may be different than those that apply to this website and the legal entity of the company that operates a ticket broker marketplace.
If you access this Site, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
Website Administrative Contact: Ticketstosee.com c/o Perfect Privacy LLC, 12808 Gran Bay Pkwy West, Jacksonville FL 32258 USA Phone: +1.9027492701

Severability

(18.1) Notwithstanding that the whole or any part of any provision of this agreement may prove illegal or unenforceable, the other and the remainder of the provision in question shall remain in full force and effect.

Third Parties

(19.1) The parties confirm their intent not to confer any rights on any third parties by this agreement; accordingly, the Contracts (Rights of Third Parties) Act 1999 shall not apply to this.
Agreement.

Termination

(20.1) We reserve the right to terminate this agreement immediately on notice if you are deemed to be in material breach of any agreement term.

License & Site Access

(21.1) Ticketstosee.com grants you a limited license to make personal use only of the website.
You acknowledge that you may not:
(a) resell or use this Site or any Site Materials (defined below) for commercial purposes;
(b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the website materials not intended to be read, including use of or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser.
(c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any Site Materials (including any Ticketstosee.com trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopy, record or otherwise;
(d) collect and use any product listings or descriptions;
(e) make derivative uses of the website and any Materials; or
(f) use any data mining, pic bots, bots, spiders, automated tools or similar data to gather and extract methods, directly or indirectly, on the Site Materials or to collect any information from the Site or any other user. Except as noted above, you do not have any right or license by implication, estoppel, or otherwise in or under a patent, trademark, copyright, or proprietary right of Ticketstosee.com or any third party. Without our express written consent, you may not use any meta tags or any other “hidden text” utilising Ticketstosee.com’s name, trademark, or product name.
“Site Materials” means all materials on the website, including, without limitation, trademarks, design, product description, HTML text, graphics, other files, photographs, codes, software layout, design forms and the selection and arrangement thereof. We may terminate your use of or access to the Site if you make or permit any unauthorised use of this website. Such actions by you may violate the law, including, without limitation, copyright laws, trademark laws (including trade dress), and communications regulations and statutes. We reserve the right to have all violators prosecuted under the law.

Contact information

• Questions about the Terms of Service should be sent via the online Contact Form link.
• Telephone +44 (0)203 070 3887
• WhatsApp Business +44 7418 609758

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